01
30 days satisfaction warranty, return for non-defective item
Items sent back will be tested and inspected in order to verify that the item is not damaged and kit is complete. Items found to be damaged or incomplete will have a restocking fee. If you would like a refund or exchange, please include an explanation for the item you are returning. Return requests will not be accepted after 30 days. Items will be accepted if the item shows a mailing date within the 30-day period.
02
Defective, damaged, wrong item
Items sent back will be tested and inspected in order to verify that the item is or not defective or damaged. If the item was physically damaged in transit, please include an image of Item and packaging so we can make a claim. The item will be tested before we can proceed with the next step, allow 72 hours for testing defective, damaged and wrong Items will have no restocking fee and replacement will be sent with no additional charge, please allow 3 to 4 working days.